Terms and Conditions

1. Agreement to these terms

These Terms and Conditions govern your access to and use of helios-llc.com and any program, service or material provided by Helios Consultants, LLC ("Helios", "we", "us", "our"). By using this website, submitting an application, booking a consultation, or purchasing any program, you agree to these terms.

If you do not agree to these terms, do not use this website or our services.

Helios Consultants, LLC is a Nevada limited liability company with a business address at 304 S. Jones Blvd #7871, Las Vegas, NV 89107.

2. Who these services are for

Our programs, materials and supply access are intended for licensed healthcare professionals, medical practices, clinics, med spas and multi-site medical groups. They are not intended for patients, consumers, or the general public.

By using our services you confirm that:

• You are at least 18 years of age.
• You are a licensed healthcare professional, or you are acting on behalf of a practice that employs or contracts licensed healthcare professionals.
• You have the authority to enter into these terms on behalf of the practice or entity you represent.
• You will use our programs and materials only within your lawful scope of practice and in accordance with the laws and regulations that apply to you.

We may decline, suspend or terminate access to any program, application or account at our discretion, including where eligibility cannot be verified.

3. What Helios is, and what Helios is not

Helios provides education, program design, documentation templates, introductions and consulting services to medical practices. This is the full extent of what we do.

Helios is not:

• A pharmacy, compounding pharmacy, outsourcing facility, manufacturer or wholesale distributor.
• A medical practice, and we do not provide medical care.
• A prescriber, and we do not prescribe, dispense or administer any compound to any patient.
• A licensed insurance producer, agent or broker, and we do not place, bind or underwrite insurance.
• A law firm, and we do not provide legal advice.
• An accrediting body, and our education is not accredited continuing medical education.

4. Educational programs

Our education programs, including the Helios Clinical Pro Academy modules, coaching calls and provider question and answer sessions, are educational in nature.

1. Certificates are not credentials. Completion is recognised with a certificate of completion based on module knowledge checks and assessment. This is not accredited CME and it is not a license, credential, certification or qualification to practise.
2. Content is general education. It is not a substitute for clinical training, licensure, professional judgment, or the specific facts of any patient's care.
3. Clinical responsibility stays with you. You remain solely responsible for every clinical decision you make, for the appropriateness of any protocol in your practice, and for compliance with the standards of care and the laws of every jurisdiction in which you operate.

5. Compliance documentation and templates

We provide documentation templates, including consent and privacy templates, telehealth reference materials, documentation workflows and language guidance.

These materials are a starting point for your practice and its own legal counsel. They are not legal advice, they are not tailored to your jurisdiction or your circumstances, and they are not a substitute for review by an attorney licensed in your state.

Regulations differ by state and change over time. You are responsible for having your own counsel review and adapt any template before you use it, and for keeping your documentation current.

6. Product supply

Helios Consultants does not sell, ship or supply any product.

Professional-use product referenced on this website is supplied by Helios Bio Pro to verified licensed medical professionals only. Any purchase of product is a separate transaction with Helios Bio Pro and is governed by that platform's own terms, verification requirements and policies, not by these terms.

Access to Helios Bio Pro requires verification of licensure and is granted at the discretion of that platform. Nothing in any Helios Consultants program guarantees that access will be granted, maintained, or that any particular product will be available.

7. Insurance introductions

Where insurance is referenced, Helios Consultants introduces practices to a licensed insurance producer. Helios Consultants is not an insurance producer and does not sell, place, bind, underwrite, or advise on insurance.

Any policy is issued by a carrier, arranged through a licensed producer, and is subject to underwriting, carrier approval, applicable policy terms, limitations, conditions and exclusions. Availability, eligibility and coverage are never guaranteed by Helios, and no statement by Helios should be read as a representation about what any policy covers.

You should rely only on the policy documents and on the licensed producer for any question about coverage.

8. No guarantee of results

Our practice growth, pricing, packaging and program design services are consulting services. Outcomes depend on factors outside our control, including your market, your team, your execution, your patient population, and regulatory conditions.

Helios makes no representation, warranty or guarantee regarding revenue, profit, patient volume, retention, growth, or any other business or clinical result. Any figure, case example or description of another practice's experience is illustrative and is not a promise of your result.

9. Programs, fees and payment

Program scope, duration, deliverables and fees are as set out on the relevant page of this website or in the written proposal or agreement provided to you. Where a separate written agreement exists and conflicts with these terms, that agreement governs for the subject matter it covers.

Fees are quoted in United States dollars and are payable in accordance with the terms stated at the time of purchase. Fees do not include any taxes, which are your responsibility where applicable.

Programs are delivered on a scheduled basis and capacity is reserved for your practice on confirmation. The following applies unless your written program agreement says otherwise.

• A program may be rescheduled once at no charge where you give at least fourteen days written notice before the scheduled start date.
• If you cancel more than fourteen days before the scheduled start date, fees paid are refundable less an administrative fee of twenty five percent of the program fee, covering scheduling, preparation and materials already prepared for your practice.
• If you cancel fourteen days or less before the scheduled start date, or at any time after the program has begun, fees are non-refundable.
• Where a program is delivered in stages, cancellation partway through does not entitle you to a refund of fees attributable to stages already delivered.
• Digital materials, platform access and documentation templates are non-refundable once they have been made available to you.

Nothing in this section limits any right you have under applicable law that cannot lawfully be excluded.

10. Your responsibilities

You are responsible for:

• Holding and maintaining every licence, registration and permission required for your practice.
• Operating within your scope of practice and within the law of every jurisdiction in which you operate.
• All clinical judgment, patient selection, informed consent, monitoring and care.
• The accuracy and completeness of information you provide to us, including licensure and practice information.
• Your own compliance with HIPAA and any other privacy, advertising, prescribing, compounding or telehealth law that applies to you.

You must not use our programs, materials or introductions to support any activity that is unlawful, or that falls outside your scope of practice.

11. Intellectual property

All program materials, curricula, templates, frameworks, documentation, recordings, and website content are owned by Helios Consultants, LLC or its licensors and are protected by intellectual property law.

On purchase of a program, you receive a limited, non-exclusive, non-transferable licence to use the materials internally within your own practice for the purpose for which they were supplied. You may adapt templates for use in your own practice.

You may not resell, sublicense, publish, distribute, share outside your practice, or use the materials to build a competing program or product. Account credentials are for your practice and may not be shared beyond the team members covered by your program.

This licence ends if your access is terminated.

12. Confidentiality

Each party may receive confidential information from the other in the course of a program, including practice financials, protocols, pricing and business plans. Each party agrees to keep that information confidential and to use it only for the purpose of delivering or receiving the services.

This does not apply to information that is already public, that is received lawfully from a third party, or that is required to be disclosed by law.

13. Use of this website

You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to any part of the site, interfere with its operation, scrape or harvest content, or use it to transmit anything unlawful or harmful.

This website may link to third-party websites, platforms and communities. We do not control those sites and we are not responsible for their content, their terms or their privacy practices.

14. Disclaimer of warranties

This website and all programs, materials and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Helios disclaims all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the website will be uninterrupted or error free, or that any material is complete, current or applicable to your circumstances.

15. Limitation of liability

To the fullest extent permitted by law, Helios Consultants, LLC, its members, officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profit, revenue, data, goodwill or business opportunity, arising out of or in connection with these terms, the website, or any program, material or introduction, whether based in contract, tort, negligence, strict liability or otherwise, and whether or not we were advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or in connection with these terms, this website, and any program, material or introduction, whether in contract, tort, negligence, strict liability or otherwise, will not exceed the total fees you paid to Helios in the twelve months preceding the event giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

16. Indemnification

You agree to indemnify and hold harmless Helios Consultants, LLC, its members, officers, employees and contractors from any claim, demand, loss, liability, damage, cost or expense, including reasonable legal fees, arising out of or related to:

• Your use of our programs, materials, introductions or website.
• Any clinical decision, treatment, prescription or patient interaction in your practice.
• Your breach of these terms.
• Your violation of any law, regulation, licensing requirement or third-party right.

17. Term, suspension and termination

These terms apply for as long as you use this website or any Helios program or material.

We may suspend or terminate your access to any program, account or material, without refund except as required by law or by the refund policy in section 9, if you breach these terms, if eligibility or licensure cannot be verified or lapses, or if we reasonably believe your use presents a legal or regulatory risk.

Sections 3, 6, 7, 8, 11, 12, 14, 15, 16 and 18 survive termination.

18. Governing law and disputes

These terms, and any dispute arising out of or relating to them, are governed by the laws of the State of Nevada, without regard to its conflict of law rules.

Before filing any claim, the parties agree to attempt in good faith to resolve the dispute by discussion for a period of thirty days, beginning on written notice that describes the issue and the outcome sought.

If the dispute is not resolved in that period, it will be brought exclusively in the state or federal courts located in Clark County, Nevada. Each party consents to the personal jurisdiction of those courts and waives any objection to venue.

Each party waives any right to a trial by jury. Any claim will be brought in an individual capacity and not as a plaintiff or class member in any class, collective or representative proceeding.

19. Changes to these terms

We may update these terms from time to time. The updated version will be posted on this page with a revised "last updated" date. Continued use of the website or our services after an update means you accept the revised terms.

20. Severability and entire agreement

If any provision of these terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary and the remaining provisions stay in force.

These terms, together with our Privacy Policy and any written program agreement, are the entire agreement between you and Helios regarding the subject matter covered.